Privacy Policy

Last updated: 19 September 2026

Identity and Role of the Data Controller

showtrailvo acts as the data controller for the personal data processed through this website. We are a company based in the United Kingdom offering specialised courses in live production decks and control rooms, including multi-camera switching, live broadcasting techniques, real-time video operation, and professional management of television and streaming productions. Our registered address is National Film and Television School, Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG. For any queries regarding this policy, contact us at [email protected] or 01494 671234.

Scope of the Notice and the People It Covers

This notice applies to all visitors to our website, individuals who enquire about or enrol in our courses, and anyone who interacts with our contact form or cookie banner. It covers data collected from users located in the United Kingdom and explains how we handle information in line with UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations.

Categories of Personal Data and Sources

We collect identification details such as name and email address through the contact form. Course enquiry data includes professional background and interests in live production topics. Technical information like IP address and browser type is gathered via cookies. Data comes directly from you when you submit forms or browse the site, and indirectly from analytics tools used to improve course delivery.

Purpose-by-Purpose Explanation of Processing and Legal Basis

We process contact details to respond to enquiries on the legal basis of legitimate interests in providing course information. Enrolment data is processed to deliver training services under contract. Cookie data supports website functionality on the basis of consent where required by PECR. Marketing preferences are handled only with your explicit consent.

Whether Providing Data Is Required and Consequences

Supplying contact information is necessary to receive responses or course details. Without it, we cannot process your enquiry or enrolment. Technical data collection via cookies can be managed through browser settings, though this may limit site features like the contact form.

Cookies and Similar Technologies

Our site uses essential cookies for operation and optional analytics cookies. Please refer to our separate Cookie Policy for full details on types, purposes, and how to manage preferences via the site-wide cookie banner.

Processors, Service Providers, Recipients and Disclosures

We share data with service providers such as hosting platforms, email delivery systems, and payment processors for course bookings. Categories include IT support and marketing tools where consent applies. Disclosures occur only when required by law, such as to regulatory authorities or in response to valid legal requests.

International Transfers and Safeguards

Some processors may be located outside the UK. In such cases we use appropriate safeguards including UK-approved standard contractual clauses to ensure equivalent protection for your personal data.

Specific Retention Periods or Criteria

Contact form data is retained for up to two years after the last interaction to handle follow-ups. Course enrolment records are kept for seven years to meet legal and accounting obligations. Cookie data expires according to the settings detailed in the Cookie Policy, typically within 13 months.

Security and Data-Minimisation Practices

We apply technical measures such as encryption and access controls to protect data. We minimise collection to only what is needed for the stated purposes and regularly review storage practices to reduce unnecessary retention.

All Applicable Data-Subject Rights and Exercising Them

You have rights to access, rectification, erasure, restriction, portability, and objection. To exercise these, email [email protected] with your request. We will respond within one month and may request identity verification to protect your data.

Right to Withdraw Consent and Object to Direct Marketing

Where processing relies on consent, you may withdraw it at any time by contacting us or using unsubscribe links. You can object to direct marketing by opting out via the contact form or email preferences.

Right to Complain to the Competent Supervisory Authority

If you are unsatisfied with our response, you may lodge a complaint with the Information Commissioner’s Office at ico.org.uk or by post to their UK address.

Children or Age Restrictions

Our courses are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If we become aware of such data, it will be deleted promptly.

Automated Decision-Making and Profiling

We do not use automated decision-making or profiling that produces legal or significant effects on individuals. Any analytics are used solely for internal improvements to course content and website experience.

Policy Changes and Effective Date

We may update this policy to reflect legal or operational changes. The last updated date appears at the top. Continued use of the site after changes constitutes acceptance of the revised policy. For questions, reach us at [email protected].